Our Vision is to be the first choice in providing Government services in the UAE and the region.

We are aligned with the vision of Dubai, the city which has set an example for service excellence for countries in the region and beyond.


We are always researching to discover new ways and means of providing excellent services to customers to achieve the desired results. HH Sheikh Mohammed bin Rashid Al Maktoum, the Vice President, Prime Minister and Ruler of Dubai, led Dubai Government Excellence Program (DGEP) that has been a key driver for enhancing services in Dubai Government.


Our values define who we are, what we stand for, and how we work on a daily basis. We are driven by:

  • Innovation
  • Transparency
  • Equality
  • Professionalism